Press Release

IP Telephony Market Breakdown, Development and New Market Opportunities & Forecasts

The newly released research at Big Market Research titled “2017-2027 IP Telephony Market Report” provides data, information, brief analysis, company profiles, statistics for past years and forecasts for next few years.

IP telephony market accounted to US$ 25.26 Bn in 2017 and is anticipated to grow at a CAGR of 10.1% to account for US$ 63.47 Bn by 2027. Driving factors such as widespread availability of integration support and migration strategies, Potential to enhance the quality of customer support and service are anticipated to have a significant impact on the development of IP telephony market in the coming years.

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The key trend which will predominantly affect the IP telephony market in a coming year is companies in the IP Telephony value chain would tap into the opportunities provided by the new GDPR regulation. The new regulation that shook the entire telecom industry in the recent time, the GDPR (General Data Protection Regulation) regulation is on the contrary expected to provide the IP telephony market players with growth opportunities. Up till now the IP telephony along with its flexibility and several other advantages come with an array of vulnerabilities, and the advent of GDPR regulation compulsorily addresses these vulnerabilities, particularly those, which directly impact the privacy aspect.

The IP Telephony market is segmented on the basis of the component, which comprises hardware, software, and services. The hardware segment further comprises IP Desktop Phones, DECT Phones, IP Conference Phones, and other IP Phones. The softphone segment focuses on software-based IP phones, whereas the services segment is grounded on installation & maintenance and professional services. The market by the installation is segmented into wired & wireless, whereas by enterprise size it is segmented into SME (having less than 500 employees) and large enterprises (More than 500 employees). In our research report, we have considered, end users segment which includes Residential, Corporate, and Government sectors.

The overall market size has been derived using both primary and secondary source. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the IP telephony market. Also, primary interview was conducted with industry participants and commentators to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the IP Telephony industry.

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Table of content:


15.1 AVAYA INC. 133

15.1.1 Key Facts 133

15.1.2 Business Description 133

15.1.3 Financial Overview 134

15.1.4 SWOT Analysis 134

15.1.5 Key Developments 136


15.2.1 Key Facts 137

15.2.2 Business Description 137

15.2.3 Financial Overview 138

15.2.4 SWOT Analysis 138

15.2.5 Key Developments 140


15.3.1 Key Facts 141

15.3.2 Business Description 141

15.3.3 Financial Overview 142

15.3.4 SWOT Analysis 142

15.3.5 Key Developments 144


15.4.1 Key Facts 145

15.4.2 Business Description 145

15.4.3 Financial Overview 146

15.4.4 SWOT Analysis 146

15.4.5 Key Developments 147


15.5.1 Key Facts 148

15.5.2 Business Description 148

15.5.3 Financial Overview 149

15.5.4 SWOT Analysis 149

15.5.5 Key Developments 151


15.6.1 Key Facts 152

15.6.2 Business Description 152

15.6.3 Financial Overview 153

15.6.4 SWOT Analysis 153

15.6.5 Key Developments 155

15.7 YEALINK INC. 156

15.7.1 Key Facts 156

15.7.2 Business Description 156

15.7.3 Financial Overview 156

15.7.4 SWOT Analysis 157

15.7.5 Key Developments 158


15.8.1 Key Facts 160

15.8.2 Business Description 160

15.8.3 Financial Overview 161

15.8.4 SWOT Analysis 161

15.8.5 Key Developments 163


15.9.1 Key Facts 164

15.9.2 Business Description 164

15.9.3 Financial Overview 165

15.9.4 SWOT Analysis 165

15.9.5 Key Developments 167

15.10 POLYCOM, INC. 168

15.10.1 Key Facts 168

15.10.2 Business Description 168

15.10.3 Financial Overview 168

15.10.4 SWOT Analysis 169

15.10.5 Key Developments 171

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